cv89 Terms & Conditions

1 General Terms

These terms and conditions ("Terms") form a legally binding agreement between the cv89 platform and its users ("Members"). By accessing the cv89 website, creating an account, or using any service, you fully accept each clause of these Terms and agree to abide by them.

If you disagree with any part of these Terms, please refrain from using the cv89 platform. The platform is intended only for individuals of legal age and is provided for personal entertainment purposes.

1.1 Applicability of Terms

These Terms apply to the cv89 website, mobile platform, and all related services. Separate terms may exist for specific games or promotions, which will apply alongside these general Terms. Where there is a conflict, the specific terms will take precedence.

1.2 Language & Interpretation

These Terms are provided in Bengali. In the event of any ambiguity or dispute, the interpretation of cv89 authority shall be considered final.

2 Account Registration & Management

To create an account on cv89 and use the services, you must follow the rules below:

2.1 Registration Terms

• Each member may create only one account. Multiple accounts for the same person are strictly prohibited.
• All information provided at the time of registration must be true, accurate, and complete.
• Providing false information may result in account cancellation and forfeiture of deposited funds.
• It is the member's sole responsibility to keep account login details (username and password) completely confidential.

2.2 Account Security

If you suspect any unauthorized use of your account, contact the cv89 support team immediately. Full responsibility for any third-party use of your account rests with the member.

2.3 Account Transfer

Transferring, selling, or renting a cv89 account to any other person is strictly prohibited. Violation of this rule will result in permanent account closure.

3 Age Verification & Identity Confirmation

The cv89 platform is for individuals aged 21 and above only. We take age limit violations very seriously.

3.1 Age Verification Process

cv89 reserves the right to verify your identity and age at the time of account creation and before any withdrawal. A national ID card, passport, or birth registration certificate may be requested for verification.

3.2 Protection of Minors

If a member creates an account using a false age and it is subsequently proven that they are under 21, their account will be closed immediately and any deposited balance will be forfeited.

3.3 KYC (Know Your Customer) Process

To prevent money laundering and fraud, cv89 may verify a member's full identity when necessary. Withdrawals may be temporarily suspended until this process is completed.

4 Financial Transactions

4.1 Deposit

The minimum deposit amount on cv89 is ৳500, applicable for all payment methods. Accepted payment methods are:

• bKash — Mobile Banking
• Nagad — Digital Financial Service
• Rocket — Dutch-Bangla Bank Mobile Service
• Upay — UCB Mobile Banking
• Bank Transfer — Major Bangladeshi banks including BRAC Bank, Dutch-Bangla Bank, and Islami Bank

Deposited funds may require payment gateway processing time before being reflected in your account. Depositing through a third party or using someone else's payment method is strictly prohibited.

4.2 Withdrawal

The minimum withdrawal amount on cv89 is ৳800. Once a withdrawal request is successfully verified, it is generally processed within 10 to 45 minutes.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be restricted until any active bonus wagering requirement is completed.
• cv89 reserves the right to suspend withdrawals in cases of suspicious activity.
• Identity verification may be required at the time of withdrawal.

4.3 Currency

All transactions on the cv89 platform are conducted in Bangladeshi Taka (BDT / ৳).

5 Bonuses & Promotional Offers

cv89 offers various bonuses and promotional offers from time to time. The specific terms for using these offers are described below.

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳15,000. For example, depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000. To receive the maximum bonus, a deposit of ৳32,000 or more is required, against which the bonus will be ৳15,000 and the total balance will be ৳47,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 25 times, applied only to the bonus amount. For example, receiving a ৳1,000 bonus means a total of ৳25,000 must be wagered before withdrawal (৳1,000 × 25 = ৳25,000).

5.3 General Terms for Bonus Use

• Each member may receive a bonus offer only once.
• Wagering must be completed before winnings earned from a bonus can be withdrawn.
• cv89 may set restrictions on specific games when offering a bonus.
• In cases of bonus abuse or fraud, the bonus and any associated winnings will be forfeited.
• cv89 reserves the right to modify or withdraw any bonus offer at any time.

5.4 VIP Program

The cv89 VIP program has three tiers:

• Bronze — Up to 0.3% weekly cashback.
• Silver — Up to 0.7% weekly cashback.
• Gold — Up to 1.0% weekly cashback.

Members are promoted to higher VIP tiers based on their regular gaming activity. Separate benefits and terms apply to each VIP tier.

6 Gaming Rules

6.1 Fair Play Policy

All games on the cv89 platform operate on a fair play basis. Game outcomes are determined through Random Number Generator (RNG) technology, which ensures impartiality.

6.2 Betting Limits

Specific betting limits are set for each game or event and are displayed in the game interface. cv89 reserves the right to adjust betting limits based on the type of game or a member's activity.

6.3 Technical Errors

cv89 will not be held liable for disconnections during a game due to technical errors or server outages. However, in such situations, the member's bet will be settled reasonably. Winnings arising from technical errors or incorrectly awarded payouts will be considered void.

6.4 Sports Betting

In the sports betting section, all odds are subject to change and the latest odds at the time of bet acceptance will apply. If an event is cancelled, the bet amount will be refunded to the member's account.

7 Prohibited Activities

The following activities are strictly prohibited on the cv89 platform and, if detected, will result in account closure and forfeiture of funds:

• Creating or operating multiple accounts.
• Attempting account hacking, phishing, or any form of cyber attack.
• Applying betting strategies for the purpose of bonus abuse (bonus hunting / arbitrage).
• Using automated software, bots, or scripts.
• Attempting to manipulate game outcomes.
• Colluding or conspiring with other members in games.
• Conducting money laundering or illegal financial activities.
• Depositing funds into an account using someone else's payment method.
• Conducting activities intended to damage the cv89 brand or reputation.
• Assisting minors in using the platform.

8 Intellectual Property

All content, designs, logos, graphics, software, and other elements of the cv89 platform are the exclusive property of cv89 or its licensors.

8.1 Restrictions on Use

Members may use the platform for personal and non-commercial purposes only. Copying, distributing, reproducing, modifying, or commercially using any content without written permission from cv89 is strictly prohibited.

8.2 Third-Party Content

Game content displayed on cv89 is licensed from various providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, and Ezugi. The intellectual property rights of this content belong entirely to the respective providers.

9 Limitation of Liability

cv89 bears no responsibility for the following:

• Losses caused by internet connection outages or third-party network issues.
• Unauthorized access to an account due to the member's own negligence.
• Service disruption due to natural disasters, war, or other force majeure circumstances.
• Financial losses arising from a member's personal decisions.
• Psychological or social problems arising from gaming activity.

9.1 Service Guarantee

cv89 strives to provide uninterrupted service. However, the service may be temporarily unavailable due to maintenance, upgrades, or unexpected technical issues. In such situations, cv89 will endeavor to notify members in advance.

10 Account Closure

10.1 Closure by Member

Any member may request to close their account at any time. Active bonuses must be settled and the balance withdrawn before the account is closed.

10.2 Closure by cv89

cv89 may close or temporarily suspend an account without prior notice in the following circumstances:

• Violation of any clause of these Terms and Conditions.
• Suspicion of fraud or money laundering.
• Failure to cooperate with the KYC process.
• Being found to be a minor.
• The account remaining inactive for an extended period of time.

10.3 Self-Exclusion

Members may choose self-exclusion for a specific period as part of responsible gaming. More information about this feature is available on the Responsible Gaming page.

11 Responsible Gaming

cv89 believes that gaming is a form of entertainment, not a means of earning money. We encourage all members to play responsibly.

11.1 Age Restriction

The cv89 platform is for individuals aged 21 and above only. Family members, especially guardians, please ensure that minors are not able to access this platform.

11.2 Setting Limits

Members can set their own limits on their gaming activity — deposit amounts, bet amounts, and session time limits. More details about these tools are available on the Responsible Gaming page.

11.3 Support

If you feel that gaming is negatively affecting your life or family, please contact us via 24/7 live chat or email. We are always ready to assist you.

12 Changes to Terms and Conditions

cv89 reserves the right to change, amend, or update these Terms and Conditions at any time. Updated terms will take effect from the date they are published on this page.

12.1 Notifying Members

For significant changes, cv89 will attempt to notify members via email or through the platform. However, it is the responsibility of all members to visit this page regularly to stay informed about updates.

12.2 Continued Use

Continued use of the platform after updated Terms and Conditions have been published will be considered as the member's acceptance of the new terms.

12.3 Contact

If you have any questions or complaints about these Terms and Conditions, please contact our support team. We are available 24/7 to serve you.